Notifications don't alert me on my phone

Try navigating to the the Troubleshooting page, found in the menu of the neumind app. You can check the app has notification permission and easily test that notifications are working.

If you get notifications but find they are not too noticeable that might be because you are on silent or vibrate mode. Unfortunately we can't override these phone settings to make it more noticeable, as we know that would be helpful sometimes!


If you still can't get notifications after checking troubleshooting then let us know using the 'Contact Us' button and we will get in touch to try to solve the issue.

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