How to Share and Manage Resources with your Clients and Team

What are Resources?

With resources, neumind becomes a digital resource for rehab available anytime a client needs them, no more lost worksheets or forgotten ring binders.

Resources are digital documents, educational links, or custom text that you can share directly with clients through the Neumind app. Common examples include:

• Rehabilitation booklets
• Educational links about brain injuries or specific conditions
• Homework sheets or exercises
• Instructional videos (e.g., using household appliances or completing exercises)

Supported Resource Types

Currently supported resource types include:

How to Upload and Share a Resource

1. Navigate to the Resources section on your dashboard.
2. Click "Upload a new Document" or "Add a new Link".
3. Select the file type (PDF, URL, or custom text).
4. Upload the file or enter the link/text.

It will now show in the resources list - only you will be able to view it currently. Click the three dots under 'Action' to share it with clients, your team and edit the title and description:

Sharing with a client and the team

You can choose to share with a single client or multiple clients (though you will need to share each resource with one client at a time). You can also choose whether or not the wider clinical team linked to neumind will see this:

When you share with a client you will be able to add a title and description, and decide if you want to notify the client that you have shared this resource:

Managing Team vs. Client-Specific Resources

• General Resources (Team): You may want to share materials like handbooks or general educational content with the whole team. This allows you to easily manage, update, and distribute these materials to new clients.
• Client-Specific Resources: You may also have uploads that are specific to one client's rehabilitation like individual homework sheets, session photos, or customised guidance. You can set these to "Only Me" and just share with that client only unless it is relevant to the broader team (add a note to clarify intended use if sharing broadly).

Viewing Resources in the App

Clients access shared resources through their Neumind app, visible in their dedicated "Resources" tab.

External Practitioners and Family Members

External practitioners and family members added to a client’s group (not part of an enterprise subscription) can view and manage resources shared with that specific client only. They cannot access your team's broader resources.

Common Questions & Tips

What if my file type isn’t supported?

You can:

• Convert documents to PDF format.
• Host videos externally (e.g., YouTube) and share as a link.
• Use services like Google Docs or SharePoint and share as URLs.

Best Practices for Resource Management:

• Regularly update resources to ensure information remains current.
• Use consistent naming conventions for clarity.
• Clearly label client-specific resources.

Benefits of Centralising Resources

Centralising rehabilitation resources digitally provides significant advantages:

• Easy access anywhere, anytime—no more cumbersome ring binders, printouts, or disorganized email threads.
• Particularly beneficial for the 80% of clients experiencing memory or executive functioning issues.
• Linked caregivers and collaborating professionals gain visibility, supporting more consistent and collaborative care.
• Easy sharing and updating of high-quality resources enhances your service’s quality and consistency.
• Notifications for clients ensure awareness of new resources, conveniently accessible alongside their therapy tasks and strategies.

Need more help?

If you have further questions or suggestions, reach out to team@neumind.co.uk, we're happy to help!